Working Through Workflow

Real-time transactions are the name of the game, but are brokers ready to take advantage of the latest technologies?

Between Cool and Practical

Technology and social applications do offer a bridge between the cool and practical, with many insurers developing methods to utilize Web 2.0 in their business applications.

The Consumer Connection

The Consumer Connection

Social networking boosts consumer engagement, says Celent.

Are You Selling Insurance Or Building a Business?

Build a “keep-in-touch” contact program to turn one-off customers into clients for life.

Data Standards Group Highlights Education

Global insurance data standards organization ACORD is ramping up its training, education and compliance efforts to ensure proper implementation.
ACORD (Association for Cooperative Operations Research and …

Insurers Can Capitalize on Web Customer Service: Poll

Insurers offer consumers a number of ways to connect with them—like phone and web services—but they aren’t doing a very good job of making that …

Beware the Red River, IBC Reminds Those Near Flood Plain

Higher temperatures, combined with early spring run-off, may create higher than average water levels around Manitoba’s Red River, so the Insurance Bureau of Canada (IBC) …

B.C. Brokers Stress Snowmobile Safety

As regulators in British Columbia consider changing snowmobile regulations, brokers who sell off-road vehicle coverage there will keep their own messaging consistent: it’s safer to …

PCS Canada Brings Cat Data North of the Border

A cross-border partnership between a U.S. insurance data group and Toronto-based MSA Research has brought a Canadian version of Property Claims Services to the industry …

IBAO Kickstarts iClarify Pilot

The Insurance Brokers Association of Ontario (IBAO) has launched a pilot of iClarify data validation services with 30 brokers in the province. The association will …

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Transcontinental Media G.P.