Tools
Take Advantage of Social Media Benefits, Brokers Told
Terri Goveia on February 23, 2010
Prospects are using social media tools like Twitter and Facebook to look for insurance information, but many brokers aren’t there to meet them.
The benefits …
Future Tech: Insurers Should Seek Business and IT Alignment
Terri Goveia on February 23, 2010
Can better relationships—with customers, brokers and even within the company—help insurers integrate their technology processes?
Companies are moving toward paperless offices and integrated services—but the rapidly …
Future Tech-Insurers Must Focus on the “New Customer”, says Gartner VP
Terri Goveia on February 23, 2010
Insurers’ post-recession IT strategies must take a longer view and make better use of consumer data and their expectations. That’s the advice a U.S. insurance …
HCAI Ready for Full Roll-Out: Steering Committee
February 11, 2010
A retooled Health Claims for Auto Insurance (HCAI) should roll out to all insurers in Ontario by the end of March, according to an IBC …
IBAO Tweets and Blogs with New Social Media Campaign
February 9, 2010
The Insurance Brokers Association of Ontario (IBAO) is turning to Web 2.0 for new ways to connect with members.
The association announced the launch of …
Ignore the OPC and Don’t Alter Video Surveillance, says Lead Claims Investigator
February 3, 2010
Investigators and claims professionals should ignore requests from the Office of the Privacy Commissioner of Canada to blur images of third parties in surveillance, said …
Who’s Using IT Well? Celent Report Profiles “Model Insurers”
Terri Goveia on February 2, 2010
Can insurers ever get their technology just right? They can, according to a new report that singles out companies that are hitting the mark with …
HCAI Reboot On Track
Terri Goveia on January 12, 2010
A rebooted Health Claims for Auto Insurance system (HCAI) is growing quickly and will likely be ready for broader rollout in March 2010.
After starting the …
My Website, Your Quote: MyInsuranceShopper Extends to Broker Sites
November 30, 2009
Brokers in Ontario will soon offer consumers one-stop MyInsuranceShopper.ca online quotes through their own websites.
An add-on to the existing MyInsuranceShopper.ca service will allow …
Predictive Modeling: Proceed With Caution, Dickson Says
Terri Goveia on November 27, 2009
Although some blame inaccurate predictive modeling for last year’s market meltdown, Canada’s top regulator gives the tools the green light, but urges financial …


