HCAI Reboot On Track

A rebooted Health Claims for Auto Insurance system (HCAI) is growing quickly and will likely be ready for broader rollout in March 2010.

After starting the pilot phase in late September 2009, system participants rose markedly from its original two insurers and nine healthcare facilities to include 235 healthcare facilities and 12 insurers by the end of December, according to an update from Insurance Bureau of Canada (IBC) president and CEO Don Forgeron.

The insurers using HCAI represent 25% of auto direct written premiums in Ontario, and its 2,100 users overall represent 10% of the total user base expected for 2010.

By the end of the four-month pilot, the system had processed over 1,000 OCF, and once the pilot outcomes are assessed, the system should be ready for full adoption by March 2010, according to the January 11 briefing. “We have learned that the system is stable, that no new processing issues have been identified and that the pilot is expected to be successfully completed in February,” it states.

To date, the pilot has met all the conditions necessary for full rollout, although a survey of HCAI participants is still underway, as is a review of Data Entry Centre (DEC) processes for non-electronic submissions.

For more information on the relaunch, visit www.hcaiinfo.ca

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Transcontinental Media G.P.