HCAI Ready for Full Roll-Out: Steering Committee

A retooled Health Claims for Auto Insurance (HCAI) should roll out to all insurers in Ontario by the end of March, according to an IBC committee.

The Insurance Bureau of Canada’s (IBC) HCAI Steering Committee has recommended 100% insurer adoption following the HCAI pilot. A wider roll-out to healthcare facilities will follow in April 2010.  “The pilot process has provided the evidence necessary to show that HCAI is a usable tool for successfully processing patient information in a timely and accurate manner,” states a February HCAI briefing from the IBC’s vice president, Ontario, Ralph Palumbo.

Ready for roll-out

To date, the system has processed over 3,000 forms, and its users represent over 25% of the province’s auto direct written premiums. By the end of the voluntary adoption period, they’ll represent 50%, reports an HCAI bulletin.

Insurers and healthcare facilities taking part in the pilot agree that the system is ready for broader adoption– 88% of HCFs and 100 % of insurers surveyed in December 2009 say it’s ready for full roll-out. And the majority—77%– say there’s enough training and support information available through the www.hcaiinfo.ca website.

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