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Sales Strategies

Why great customer service is the best kind of marketing

Why great customer service is the best kind of marketing

Most companies never find out they’re failing

5 ways to lose clients without really trying

5 ways to lose clients without really trying

One of the worst things you can do to a client is to over-promise and under-perform.

5 tips for top customer service over the phone

5 tips for top customer service over the phone

Answer within three rings

How to keep your broker force away from the competition

How to keep your broker force away from the competition

Top sales performers are your organization’s most prized possessions

Let your Millennials embrace social selling

Let your Millennials embrace social selling

“It’s taking customers who are already engaged across the goal line.”

Why customer service still requires the human touch

Why customer service still requires the human touch

Canadians are silent switchers, leaving companies no chance to make it right

How to wow clients with a great meal and a touch of class

How to wow clients with a great meal and a touch of class

A chef ’s table and wine tasting is sure to dazzle

5 quick fixes for a lacklustre sales team

5 quick fixes for a lacklustre sales team

Sure, your team is hitting targets, but they could be doing more

Why your sales team isn’t closing deals

Why your sales team isn’t closing deals

Five business experts share their top tips

Do you ask the questions that lead to sales?

Do you ask the questions that lead to sales?

The ratio between open- and closed-ended questions should be 3:1

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