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PCS Canada Brings Cat Data North of the Border

A cross-border partnership between a U.S. insurance data group and Toronto-based MSA Research has brought a Canadian version of Property Claims Services to the industry …

IBAO Kickstarts iClarify Pilot

The Insurance Brokers Association of Ontario (IBAO) has launched a pilot of iClarify data validation services with 30 brokers in the province. The association will …

Does social media belong in the workplace?

“Red faces at retailer as dozens of staff post insulting comments about its customers on internet forum” … U.K. Daily Mail

Insurance clients prefer e-delivery: study

The insurance industry is trailing behind other industries in keeping customers informed electronically, a recent research study concludes.
Commissioned by U.S.-based NewRiver, a company that provides …

Booming Smartphone Market Creates Mobile Claims Opportunities

Insurers and brokers will see more consumers reaching for touch screen mobile devices in 2010.
The market for mobile touch technology set to expand by 97% …

Minority Report

Every industry uses a minimum standard to measure its recruitment and retainment strategy and entry-to-exit ratio.

Generation: similarities & Differences

Attraction and retention impact your bottom line. By increasing organizational engagement across all generations in the workplace, recruitment can become a strategic tool for organizational and economic growth.

Putting Engagement into Action

If Canada is going to regain and increase productivity levels, organizations need to focus more on the human side of productivity; improved technology is not the sole answer to working better or faster.

Organizational Strategies in the Battle for Top Talent

The key for progressive planning is to develop an integrated people performance strategy that has multiple execution vehicles.

Property Loss Update: A view from Glenn Gibson

For the most part, 2009 was a rather quiet year in our court system for property cases.  Yet, as we moved into the last quarter …

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