Your Business

CEO Spotlight: RSA Canada

CEO Spotlight: RSA Canada

Martin Thompson talks customer journeys, SME clients and data standards

CEO Spotlight: CNA Canada

CEO Spotlight: CNA Canada

Nick Creatura discusses specialty lines, infrastructure investments and future plans

CEO Spotlight: Northbridge

CEO Spotlight: Northbridge

Silvy Wright discusses electronic claims payments, chatbots and small business clients

Kristin Coulombe: Attracting and retaining top talent

Kristin Coulombe: Attracting and retaining top talent

The director of human resources for Jones DesLauriers talks about finding young talent, establishing a company culture and retaining star performers

Building your small business prospect pipeline

Building your small business prospect pipeline

Are you using these tips to attract new small business clients?

Could you get sued?

Could you get sued?

If a client’s claim is denied because they were underinsured, who’s to blame?

Hook new customers with an effective brand strategy: Kingsley, Top Broker Summit

Hook new customers with an effective brand strategy: Kingsley, Top Broker Summit

Your story should be succinct and focus on what makes you different from others

What brokers need to know about reinsurance renewals

What brokers need to know about reinsurance renewals

The insurance value chain is a long one: reinsurer, reinsurance broker, insurer, MGA, broker and consumer. So it’s rare that what happens at the very …

Managing backlash

Managing backlash

When disaster strikes and clients take to social media to air grievances about their insurance coverage—or lack thereof—how can the industry respond?

Water: The new fire

Water: The new fire

What brokers have learned from the recent floods in Ontario and Quebec

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Transcontinental Media G.P.