Managing Your Practice

CEO Spotlight: Zurich Canada

CEO Spotlight: Zurich Canada

David Levinson discusses underwriter empowerment, specialty products and a new look for Zurich

CEO Spotlight: Trisura

CEO Spotlight: Trisura

Mike George talks cyber, surety business and living and dying with the broker channel

CEO Spotlight: Gore Mutual

CEO Spotlight: Gore Mutual

Heidi Sevcik talks transformation, e-commerce and Fast Forward

CEO Spotlight: Chubb Canada

CEO Spotlight: Chubb Canada

Ellen Moore discusses communication strategies, cyber insurance and the broker channel

CEO Spotlight: RSA Canada

CEO Spotlight: RSA Canada

Martin Thompson talks customer journeys, SME clients and data standards

CEO Spotlight: CNA Canada

CEO Spotlight: CNA Canada

Nick Creatura discusses specialty lines, infrastructure investments and future plans

CEO Spotlight: Northbridge

CEO Spotlight: Northbridge

Silvy Wright discusses electronic claims payments, chatbots and small business clients

Could you get sued?

Could you get sued?

If a client’s claim is denied because they were underinsured, who’s to blame?

Hook new customers with an effective brand strategy: Kingsley, Top Broker Summit

Hook new customers with an effective brand strategy: Kingsley, Top Broker Summit

Your story should be succinct and focus on what makes you different from others

Managing backlash

Managing backlash

When disaster strikes and clients take to social media to air grievances about their insurance coverage—or lack thereof—how can the industry respond?

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