Managing Your Practice

The Consumer Connection

The Consumer Connection

Social networking boosts consumer engagement, says Celent.

Flexing Our Muscles

A mission to restore consumer confidence in the insurance industry netted a number of positive results, and showed that concentrating on the right message and consistent branding really does have a significant and positive effect.

Insurance Consumers are Wooed by the Web: Accenture

Insurance Consumers are Wooed by the Web: Accenture

Web sales are growing, but brokers still have an edge, says survey

Harmonized Tax to Help BC Small Business: Report

The combined HST/GST will be a boon to British Columbia’s economy, according to a University of Calgary study that singles out small businesses as one …

Does social media belong in the workplace?

“Red faces at retailer as dozens of staff post insulting comments about its customers on internet forum” … U.K. Daily Mail

Minority Report

Every industry uses a minimum standard to measure its recruitment and retainment strategy and entry-to-exit ratio.

Generation: similarities & Differences

Attraction and retention impact your bottom line. By increasing organizational engagement across all generations in the workplace, recruitment can become a strategic tool for organizational and economic growth.

Putting Engagement into Action

If Canada is going to regain and increase productivity levels, organizations need to focus more on the human side of productivity; improved technology is not the sole answer to working better or faster.

Organizational Strategies in the Battle for Top Talent

The key for progressive planning is to develop an integrated people performance strategy that has multiple execution vehicles.

Property Loss Update: A view from Glenn Gibson

For the most part, 2009 was a rather quiet year in our court system for property cases.  Yet, as we moved into the last quarter …

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