Managing Your Practice

The change manager

The change manager

If you regularly read this page, you will have already noticed that I am not Gloria Cilliers. If you have attended our annual Top Broker …

Cross-Canada collaboration

Cross-Canada collaboration

One year into his appointment as CEO of Marsh Canada, Chris Lay’s priorities include continuing to grow the middle-market business, and growing his people through flex opportunities across the Marsh family of companies

The IT department

The IT department

Constant process change and investment in new systems and IT infrastructure have become the norm for today’s successful insurance companies—to serve customers more effectively and to combat cyberthreats. But for the much smaller operations of a typical brokerage trying to keep pace, these changes and investments pose much bigger challenges.

Make sure clients’ belongings are protected during a move

Make sure clients’ belongings are protected during a move

Don’t make assumptions about extensions of home insurance coverage, says underwriting manager

Preparing to head on vacation? Get your business ready.

Preparing to head on vacation? Get your business ready.

Motivating employees to cover for each other and complete work ahead of time will lead to better experiences for clients

Broker Corner: Six generations. 135 years of service.

Broker Corner: Six generations. 135 years of service.

Customer service runs in the family at Coburn Insurance Brokers of Mount Forest, Ont.

Trail-Blazing Towards the Next 150

Trail-Blazing Towards the Next 150

Growth comes in all forms – and our Canada 150 leaders are taking the insurance industry in new directions…

Six ways to protect your brokerage from security breaches

Six ways to protect your brokerage from security breaches

Data encryption and strong passwords are some of the key tools to protecting your devices

Canadian consumers unconcerned with data privacy, despite growing cyberattacks, security breaches: Deloitte

Canadian consumers unconcerned with data privacy, despite growing cyberattacks, security breaches: Deloitte

Despite increasing cyber-attacks and security breaches, the majority of Canadian consumers (73 per cent) are not concerned with their data privacy on a day-to-day basis, …

An Education Beyond Competency

An Education Beyond Competency

“Education is the most powerful weapon which you can use to change the world.”
Many years ago, these were the words of my former president, the …

Copyright © 2017 Transcontinental Media G.P.
Transcontinental Media G.P.