Your Business

The change manager

The change manager

If you regularly read this page, you will have already noticed that I am not Gloria Cilliers. If you have attended our annual Top Broker …

IFRS 17: What will change?

IFRS 17: What will change?

Brokers place a client’s risk with a particular insurer based on a number of factors—one of which is the company’s financial performance. International Financial Reporting …

Cross-Canada collaboration

Cross-Canada collaboration

One year into his appointment as CEO of Marsh Canada, Chris Lay’s priorities include continuing to grow the middle-market business, and growing his people through flex opportunities across the Marsh family of companies

Has telematics stalled?

Has telematics stalled?

A few years ago, many predicted that usage-based insurance would transform personal auto insurance in Canada. It hasn’t worked out that way.

The IT department

The IT department

Constant process change and investment in new systems and IT infrastructure have become the norm for today’s successful insurance companies—to serve customers more effectively and to combat cyberthreats. But for the much smaller operations of a typical brokerage trying to keep pace, these changes and investments pose much bigger challenges.

Cyber risk and the M&A boom

Cyber risk and the M&A boom

When one company buys another, it also buys its network— and problems.

Make sure clients’ belongings are protected during a move

Make sure clients’ belongings are protected during a move

Don’t make assumptions about extensions of home insurance coverage, says underwriting manager

Preparing to head on vacation? Get your business ready.

Preparing to head on vacation? Get your business ready.

Motivating employees to cover for each other and complete work ahead of time will lead to better experiences for clients

Liquor liability lowdown: Have you asked your clients if they are throwing a party?

Liquor liability lowdown: Have you asked your clients if they are throwing a party?

For brokers with hospitality clients, or just clients providing hospitality, here is a package of stories to help you start some conversations around customers’ liability risks.

Broker Corner: Six generations. 135 years of service.

Broker Corner: Six generations. 135 years of service.

Customer service runs in the family at Coburn Insurance Brokers of Mount Forest, Ont.

Copyright © 2017 Transcontinental Media G.P.
Transcontinental Media G.P.