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5 tips for top customer service over the phone

5 tips for top customer service over the phone

Answer within three rings

How Brexit will affect the insurance industry

How Brexit will affect the insurance industry

Premiums, passporting and a whole lot more

How to keep your broker force away from the competition

How to keep your broker force away from the competition

Top sales performers are your organization’s most prized possessions

Let your Millennials embrace social selling

Let your Millennials embrace social selling

“It’s taking customers who are already engaged across the goal line.”

Why customer service still requires the human touch

Why customer service still requires the human touch

Canadians are silent switchers, leaving companies no chance to make it right

How to wow clients with a great meal and a touch of class

How to wow clients with a great meal and a touch of class

A chef ’s table and wine tasting is sure to dazzle

Ontario auto premiums–and benefits–to drop by June 1

Ontario auto premiums–and benefits–to drop by June 1

In Q1, FSCO’s approved auto rate changes averaged out to -3.07 percent

5 quick fixes for a lacklustre sales team

5 quick fixes for a lacklustre sales team

Sure, your team is hitting targets, but they could be doing more

IBC sets sights on flood program and sharing economy for 2016

IBC sets sights on flood program and sharing economy for 2016

19 percent of Canadian households are at some level of risk from flooding

Why your sales team isn’t closing deals

Why your sales team isn’t closing deals

Five business experts share their top tips

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