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Special Reports

A New Tide In [Water] Policy Management

Water-related damages are the number one property loss issue–but many policies are designed to deal with theft and fire. How is the industry shifting to meet the new need?

When the Water Rises, What’s Covered?

Front-line insurance reps, like brokers and customer service representatives, need to know what’s covered, and what policyholders are up to in this increasingly wet world.

Tech Tools Help Water Claims

The frequency and severity of storms over the last few years have forced Canadian insurance companies to pay a pretty penny on claims.

Big Weather. Big Damage.

Canada’s Top Weather-Related Stories in 2009

Maturing with the Millennials

Are organizations prepared for the Millennial consumer?

Technology, Autonomy and the Millennial Generation

The assimilation of Millennials to the insurance workforce is often considered a domestication of an over-indulged, undisciplined herd of semi-slackers.

Tech Talk Conference Coverage

The California insurance broker had a clear message for potential clients:
“We’re not a faceless 800 number or a call centre located on the other side of the world.” Shaking a toy rubber lizard–representing U.S. direct insurer GEICO–the broker promised: “We offer better service than the lizard.”

Feature column: Chubb’s CFO on Measuring a Carrier’s Financial Strength

There is very little debate that the global economy was in crisis in the latter stages of 2008 with the failure or government bailouts …

CFO Perspective

James Falle – Aviva executive vice president and CFO
Patrick Lemoine – AXA Canada executive vice president and …

Capital Market Solutions for Catastrophic Exposures in Canada

Catastrophic (CAT) exposures are always on the front burner of any risk management program. The presumed low frequency, high severity event is why …

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