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RSA Canada deploys Guidewire ClaimCenter claims management system | Canadian Insurance
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RSA Canada deploys Guidewire ClaimCenter claims management system

RSA is using the platform for most of its commercial and personal lines

RSA Canada deployed Guidewire ClaimCenter as its new claims management system earlier this month. ClaimCenter is designed to offer users an intuitive digital platform for adjusting claims.

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“This technology will enable us to make life better for our customers by speeding up the time it takes to adjust a claim, providing a platform for further investment in digital communications channels and enabling our people to provide simple, proactive and consistent customer service,” Jullie Hands, RSA’s vice-president of claims technology, said in a statement.

RSA is currently using the platform for the majority of its commercial and personal lines of business across Canada, and plans to introduce ClaimCenter to Quebec through its Johnson Insurance business in 2018.