Industry responds to Lac-Megantic disaster | Canadian Insurance

Industry responds to Lac-Megantic disaster

Industry donations to the Canadian Red Cross are flowing in

The insurance industry is pledging its support to victims of the devastating train derailment in Lac-Megantic, QC, that has left at least 50 people dead, and that leveled many homes and commercial buildings.

The Guarantee Company of North America has donated $10,000 to the Lac-Megantic fund through the Canadian Red Cross.

“As a Canadian company, The Guarantee has always stepped up to support our customers and communities. By donating through the Canadian Red Cross we can help the town of Lac-Megantic and those directly affected by this devastating accident – it’s the right thing to do,” said Marilyn Horrick, national VP for Guarantee GOLD, The Guarantee, in a press release.

Read: IBC mobile pavilion on site to assist victims and provide insurance information

Daniel Richard, VP & RGM Québec Region, The Guarantee, added, “The Guarantee is committed to getting our customers’ lives back in order as quickly and smoothly as possible. We are working with our broker partners and together we ensured adjusters are on site and meeting with impacted customers to get the claims process started immediately.”

Intact Insurance is donating $100,000 to the Canadian Red Cross Society to assist Lac-Mégantic residents.

“We are deeply saddened by this terrible tragedy. Our thoughts and sympathies go out to the community at this very difficult time,” said Denis Garneau, senior vice-president of Intact Insurance for Quebec, in a press release. Over the weekend, Intact Insurance mobilized its community response teams to help customers impacted by the disaster. The company has also set up a Community Response Centre, located at 4138 rue Laval in Lac-Mégantic, to provide in-person contact and help customers with the claims process, provide emergency funding and arrange for temporary accommodation.

Industrial Alliance Insurance and Financial Services Inc. has also donated $50,000 to the Red Cross.

Standard Life Financial has announced a total donation from the company and its employees of up to $15,000 to the Canadian Red Cross. The company is donating $10,000 to the CRC and is encouraging employees to make individual donations that it will match dollar-for-dollar up to $5,000.

“We wish to show our solidarity and assist with efforts to comfort everyone directly and indirectly affected by this disaster,” said Sophie Fortin, senior vice-president, People, Business Change and Communications, Standard Life Financial, in a press release.

Crawford & Company (Canada) Inc. has deployed staff from its Global Technical Services group as an initial response. It also has a team of adjusters standing by ready to assist when needed.

“This is a tragic situation and our thoughts are with the people affected,” said Pat Van Bakel, chief executive officer of Crawford & Company (Canada) Inc, in a press release. “Our adjusters are very experienced and well-equipped to act quickly in situations such as these.”

Cunningham Lindsey has deployed several adjusters from the Montreal Commercial Risk Division (CRD), in response to a number of significant Commercial Property and Liability claims that have resulted.

As the investigation continues, access to the area has been highly restricted. Our adjusters are at the scene assessing the damages and working with the provincial authorities who are in control of the site.

EFI Global, Inc. Cunningham Lindsey’s forensic engineering, fire and environmental services subsidiary are also on standby to deal with any environmental claims.

The Regroupement des cabinets de courtage d’assurance du Québec (RCCAQ) would like to acknowledge the efforts of everyone at FGL Assurances. The firm has taken various special measures, including extending its business hours and taking on additional staff to assist clients affected by the incident.

“It’s in situations like this that brokers have a chance to demonstrate their true value. Thanks to their understanding and professionalism, they are in a position to provide moral support to clients who might otherwise feel unequipped to deal with the complexities of the insurance industry,” said RCCAQ chair Michel Duciaume, in a press release. “Maintaining a local presence in all regions of Quebec enables brokerage firms to offer personalized service at all times following all types of incidents,” he added.

Follow us on Twitter at @CITopBroker for the latest updates on this story.