Disruptors & Tech

Disruptors & TechAdvancing technology is changing the way we do business and insurance. Customer expectations are changing along with innovative technology, and therefore the P&C industry is ripe for disruption. While several insurers and brokers are reacting with disruptive solutions, disruption from outside the industry is a current threat and opportunity. Who will be the next disruptor? And how will the industry respond?
Only 30% of insurance customers have a positive experience

Only 30% of insurance customers have a positive experience

70% of customers at risk of competitive attack: World Insurance Report 2013

The perfect storm: the top 4 news stories of 2010

The perfect storm: the top 4 news stories of 2010

Wind, rain and regulatory reform kept the industry on the move this year.

Insurance Execs Eye Multi-Channel Investments: Survey

Insurance Execs Eye Multi-Channel Investments: Survey

Companies want to “optimize” distribution.

ORBiT aims to help brokers get up to speed on workflow efficiency

The Organization for Real-Time Brokers in Transition (ORBiT) started in late 2008, as a group of concerned brokers and associated businesses came together to discuss what they saw as a problem plaguing the broker channel: complacency.

Should SEMCI stay or go?

It’s been nearly 20 years since the concept of single entry, multiple company interface (SEMCI) came to be in the insurance industry. Today, while some say we’re closer than we’ve ever been to achieving it, others say it’s time to let go of the SEMCI dream.

More bang for your e-buck

Designing and developing effective insurance websites.

Selling by Cellphone?

The Canadian insurance industry needs to develop and pursue customer segmentization strategies based on technological preferences, not demographic data.

An iPhone as Claims Tool? Insurers Look to New Technology

It makes calls, plays your favourite songs and can find restaurants,
but can the iPhone be an insurance claims …

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Transcontinental Media G.P.